Since the relaunch of the city's official web site, pages continue to be under construction. What benefit is a web site that continues to not serve a purpose.
The city's web site should be primary means of communication to the residents and businesses.
City office hours are week days, usually 8:30am - 4:30am. How many of you are annoyed that to make a physical visit to a city department most working residents have to take a day or leave work early. To avoid this the city allows you to mail requests (ie: permits) to the city and they mail the permit back - excessive postage and time wasted.
The web site with frequent updates can reach a larger audience faster, reducing postage and newspaper notices, reducing outdated printed material, reducing phone calls. Downloadable forms, Online payments for permits, fines, taxes would be such a conveinence to residents/businesses.
Other towns such as Fair Lawn and Rutherford web sites are providing a greater service to its own residents than that of a city that is the capital of Bergen County.